Testimonials from Carpet One customers like you.
You Won't Be Disappointed!
"My thanks to all the folks at First Floors Carpet One-Dallas. In my opinion they are wood experts. They just installed handscraped hardwood through out my home and its looking fantastic! Saved about $1500 vs Home Depot and $1300 vs Empire. Their sales staff were knowledgable and friendly and they knew their stuff. They came to my home, accurately measured each room and provided a detailed quote on the spot including full installation. Their installers showed up on time and finished the job on the day promised. I can't say enough about the unbelievable service. If you need flooring -call them. You wont be disappointed!" — Sally K.
Everything was Top Notch
"Last week, my husband and I decided a new hardwood floor would be a great idea for our hallway and dining room. We visited several stores and even called a 1-800 shop at home store. The costs and quality of flooring ranged dramatically. My neighbor told us that she had installed hardwood last year and had it done by First Floors Carpet One on Estate Lane. We went online to look at the store and their products.-We were impressed! We visited the store and met Mr. Dobson the store owner on our way in. We browsed through a variety of options before choosing a handscraped hardwood style. It was an advertised special . They came out to measure, provided us with a very sharp price And had installed within 3-4 days. Everything was top notch. First Floors Carpet One are true professionals who know what they're doing. Need flooring-give them a try. I get emails from them regularly letting me know their specials and new products arriving At their store. Check them out online ffc1.com" — P. Davison
Service, Selection, and Price Like No Other
"Just a short note to the folks at First Floors Carpet One for the fine job of installing new ceramic floors in my kitchen and bathrooms. Your price was excellent, the service at the store, very professional and the installation went without a hitch. Your installers were on time and finished when promised. They even removed all the old floor and vacuumed and cleaned up. I'm extremely happy with the whole experience. And the best part was , you saved me a lot of money. Thanks Once again, I'll let all my friends know, that First Floors Carpet One, Should be the first flooring store they consider for any type of floor. They provide service, selection and price, like no other." — H. Graham
"I would just like to say thank you to all the staff at First Floors Carpet One for the tremendous job they did on my new hardwood floor. When I visited the store, it was a little overwhelming with all the different choices of floors. My husband wanted laminate and I wanted hardwood. The salesman gave us the pros and cons and we eventually chose an engineered hardwood. They came and measured and within a week, had their professional installation crew arrive when promised and do a fabulous job. They removed the old carpet, cleaned up everything when completed and took the old floor away. I would recommend First Floors Carpet One on Estate Lane in Dallas to anyone looking for a very professional flooring store who are true to their word...from start to finish." — K. Lawson
These are the Guys to Call
"I'm just blown away after dealing with First Floors Carpet One on Estate Lane in Dallas. I can't remember the last time any store actually followed through on what they advertised. I saw their ad online then visited the store. They had the product at the price advertised. It included full installation with pad. The price was excellent! They showed up right on time, removed the old carpet, installed new carpet-wall to wall, then cleaned up the mess , took it away and recycled it. They even had a person the next morning call me to confirm everything was to my satisfaction. If your looking for a new floor, these are the guys to call. They've been around for many yrs. and they really know their stuff." — D. Anderson
Honesty and Integrity
"Thank you the sales manager at First Floors Carpet One for helping me select a new hardwood floor and have it installed. You and your staff, were excellent, from the first visit to the last handshake. You folks saved me money, saved me time and installed a beautiful hardwood floor for a lot less than a couple of other stores I visited before you. What really set you and your staff apart from the rest was your honesty and integrity. You followed through on everything you promised. I was even surprised to have a quality control technician phone me the following day to make sure everything was satisfactory. I'm thrilled with the floor, but more importantly-"extremely happy" with having you restore my faith that there are still retailers who still do business-the old fashioned way-...true to their word, every step of the way. You now have a customer for life. Thank you." — L. Carstairs
Made Sure I was Happy
"I know many customers will relate to this story. You go to a big box store like Home Depot thinking you're going to get a great price from professionals who can help you do it yourself, only to be totally frustrated with staff who don't know what they're talking about. I could've spent $4,900 at Depot for a laminate floor. But they wanted to charge me for a measure, charge me for installation, charge for extras (underlay), etc, etc, etc. My neighbour told me to try First Floors Carpet One on Estate Lane in Dallas. I'm glad I listened. 100's upon 100's of laminate floor styles to choose. Advertised prices that were much lower, free measure and more. And I saved over $700 vs the big box. But the most impressive thing I found, was how knowledgeable they were. The floor was instock and installed in my home within 4 days. They followed up to inspect the floor and made sure I was happy. Take it from me, if you're tired of the hassle of shopping at big box stores for floors- give First Floors Carpet One a try, they will be a breath of fresh air!!" — D. Sutherland